Case Studies
To create solutions that meet the needs of our customers with the highest quality and service while delivering a cost-effective solution. We also utilize our diverse team who treat customers with warmth, integrity and honesty leading to the most productive outcome.
Read on to better understand how we can help you with your mobility needs.
The company is an investment firm located in the greater Austin area for the last 20 years. They are an industry leading business in the K-12 Ed Tech space and have grown into the largest vendor nationally. With that, they have parlayed their experience to invest in several other industries including hospitality, medical, and lifestyle. 1 year of employment, causing them to continuously take losses on equipment and pay early termination fees for contract cancellations. Upon termination, the client needed a more rapid response to shutting down ex-employee access to their systems by blocking the connectivity of the unit in each representatives home.
The company needed a solution to provide connection into their VPN with users in rural areas. Providing this solution for all of their work from home employees has proven difficult as it causes them to have various different wireline partners as they have representatives nationwide and no universal connection source for all locations. In addition to the coverage of the continental US, the client has a significantly high turn over within 1 year of employment, causing them to continuously take losses on equipment and pay early termination fees for contract cancellations. Upon termination, the client needed a more rapid response to shutting down ex-employee access to their systems by blocking the connectivity of the unit in each representatives home.
The Customer discovered that their routers were not ideal due to their limited support abilities. Overall monitoring was lacking, and the customer did not have visibility to the organization’s status. The Inseego FW2000E Outdoor Unit requires a site survey and professional installation due to being outdoors. CTS was able to support the customer in this aspect, while also providing additional services. This is an on-going national deployment that includes all of the brands housed under the their umbrella. The end users of this device upgrade were the individual store Managers on Duty. End users were not technically trained and needed assistance from CTS in order to update the facility.
The company is the fastest growing waste and recycling company in the country having grown from 40 to 560 locations/companies. They needed a solid partner to manage provisioning tablets, warehousing, logistics and returns. Instead of multiple partners, they were in need of one partner that they could count on to fulfill all of their needs and reduce costs. The logistics of getting devices to each location was proving to be a challenge for them.
In addition, they did not have enough warehouse space to store their devices or technical knowledge to provision and deploy. They had had negative experiences working with other partners and were looking for a full, 360, solution. Not only was the need in the now, the need was to support ongoing growth and future acquisitions. In addition to service, CTS offered the TAB ACTIVE PRO, which provided the right form factor with required rugged specifications.