CTS Mobility - Enterprise Mobility Solutions

Expert Field Services

Professional on-site services from router installations to network optimization delivered by certified technicians nationwide.

3,400+

Certified Technicians

States Covered

24/7/365

Monitor & Support

Why Choose Our Field Services

Our nationwide network of certified technicians delivers consistent, high-quality field services with the expertise and reliability your business demands.

3,400+ certified technicians nationwide

Same-day and next-day service availability

Comprehensive project management and coordination

Quality assurance testing and validation

Detailed documentation and reporting

Nationwide coverage map showing network connectivity across the United States

Wireless Field Services

Comprehensive field services covering every aspect of wireless infrastructure deployment and maintenance

Router Site Surveys

Field technician conducting router site survey with laptop

Comprehensive RF signal analysis and site assessment to determine optimal router placement and configuration for maximum performance.

RF signal strength analysis and coverage mapping

Carrier network performance testing and optimization

Physical site assessment for equipment placement

Power and connectivity infrastructure evaluation

Router Installations

Installed Cradlepoint routers with LED indicators

Professional indoor and outdoor router installations with certified technicians ensuring optimal performance and reliability.

Indoor installations with professional mounting and cable management

Outdoor installations with weatherproof enclosures and protection

High-gain antenna installation and alignment

Network configuration and security setup

Router Support & Maintenance

Network technician monitoring router performance dashboards

Ongoing support and maintenance services to keep your wireless infrastructure running at peak performance.

24/7 remote monitoring and diagnostics

Proactive maintenance and firmware updates

Performance optimization and troubleshooting

Hardware replacement and repair services

Router Installation Expertise

Professional router installations tailored to your environment, from office buildings to remote outdoor locations

Indoor Installations

Professional indoor router deployments for offices, retail locations, and commercial facilities.

Wall and ceiling mounting with clean cable management

Integration with existing IT infrastructure and networks

Wi-Fi optimization and interference mitigation

Security configuration and access control setup

Performance testing and validation before handoff

Outdoor Installations

Rugged outdoor installations designed to withstand harsh environmental conditions.

Weatherproof enclosures and environmental protection

High-gain directional antennas for maximum signal strength

Lightning protection and proper grounding systems

Solar power and battery backup integration options

Remote monitoring setup for proactive maintenance

Router Support

Comprehensive router support plans designed to keep your wireless infrastructure running at peak performance

Basic

$49

w/purchase /Device/Year

8 x 5 Email Support, 4-hour Response Time

Portal and Device Performance Assistance

Standard RMA, Ground Shipping

Basic Configuration Support

Optional:

• Phone/Remote Support: $50/2-Hours

• Onsite Tech Visit If Required $250

Advanced

$99

/Device/Year

12 Hour Email & Phone Support

Advanced Replacement RMA, Router Support Will Determine

Post Delivery Configuration Support

Active Device Management and Monitoring From CTS Mobility Router Support

Cloud Provisioning, Configuration, Testing, Deployment, + Portal Enrollment Pre-Delivery

Router License Management & Monitoring

Onsite Tech Visit If Required $250

Premium

$149

/Device/Year

24 x 7 Dedicated Engineer-to-Engineer L2 Priority Phone Support

Advanced Replacement RMA, Router Support Will Determine

Custom Configuration and Security Support

Active Device Management and Monitoring by CTS Router Support

Firmware Management

Cloud Provisioning, Configuration, Testing, Deployment, + Portal Pre-Delivery

DNS Filter- Malware/Phishing Protection, Faster DNS, and Fully Customizable Content Filtering

On-Site Next Business Day Support Troubleshoot Scheduling

Router License Management & Monitoring

Additional Field Services

Comprehensive support services to complement our core installation and maintenance offerings

Device Deployment

Large-scale device rollouts with configuration, testing, and user training

Security Assessments

Network security evaluations and vulnerability assessments

Network Optimization

Performance tuning and optimization for existing wireless networks

Emergency Response

Rapid deployment services for disaster recovery and emergency situations

Training & Support

Comprehensive training programs for IT staff and end users

Performance Analytics

Detailed reporting and analytics on network performance and usage