CTS Careers

CTS is a great place to build your career. We help companies transform the ways they do business by adopting mobility solutions.Our environment is customer-focused, fast-paced, challenging and rewarding. Innovative thinking, going the extra mile and outstanding customer service are attributes we look for in our team.We’re growing rapidly and hiring. Apply today.

Current Job Openings

Territory Account Executive - Flexible

Job Description

About the Company:

Complete Tablet Solutions (CTS) is a national leader in the sales and service of Mobile tablet and VOIP telecommunications solutions to business and enterprise customers.  CTS leverages strong partnerships with companies including Apple, Samsung, Epson, and Verizon to provide innovative technology solutions to the market.  CTS is an Elite partner with Verizon Wireless.

About the Opportunity:

Complete Tablet Solutions currently has an available full time position for an Account Executive to cover the Atlanta and adjacent markets.   This role is field based and reports to the VP of Sales in the CTS Austin headquarters.

Responsibilities
  • Drive sales of Mobile Technology Solutions (Tablets, Routers, VOIP, Accessories) and Mobility Lifecycle Management Services to SMB and F1000 customers
  • Assess customer mobility needs and recommend appropriate products and services
  • Introduce CTS capabilities to Verizon sales offices and partner with Verizon territory reps to collaborate and co-sell to end user customers
  • Develop sales by following up on leads resulting from marketing and prospecting efforts
  • Determine product availability and pricing from distributor and manufacturer partners and generate quotes.
  • Maintain a professional business rapport with customers and Verizon reps
  • Represent the company by attending trade shows when applicable
  • Manage sales pipeline and activities through a CRM
  • Work cross functionally with Marketing and Operations teams
  • Perform other duties as assigned or necessary to meet business objectives

Desired Skills and Experience:
  • 5+ years of successful technology sales experience in a hunting, business-to-business technology sales environment preferably with a total solution sale
  • Product knowledge and interest in mobility hardware: iOS, Windows, Android
  • Experience working for an IT reseller or VAR
  • Knowledge of selling MDM / EMM solutions
  • Knowledge and experience selling Life Cycle Management & Depot services
  • Exemplary written and verbal communication skills, as well as presentation skills
  • High work ethic, energy, and passion
  • Self-motivated/self-starter with the ability to work independently and also apply teamwork across departments to accomplish goals
  • The ability to travel to meet potential customers
  • Four-year college degree or equivalent
  • Experience using CRM systems and Microsoft Office suite

CTS provides competitive compensation and benefits including Health Benefits and Paid Time Off

Mobile Device Repair Technician - Austin, TX

Job Description

About the Company:

Complete Tablet Solutions (CTS) is a national leader in the sales and service of Mobile tablet and VOIP telecommunications solutions to business and enterprise customers. CTS leverages strong partnerships with companies including Apple, Samsung, Epson, and Verizon to provide innovative technology solutions to the market. CTS is an Elite partner with Verizon Wireless.

Job Summary:

The Deployment Technician is responsible for providing installation, configuration, kitting, and shipping support for a variety of end user devices at CTS’s deployment depot in the North Austin Area.

Essential Job Functions:

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

  • Employees must abide by all CTS requirements including but not limited to sensitivity to cultural diversity, safety and security of physical environments, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs.
  • Employee must perform all duties and responsibilities in accordance with CTS policies and procedures, must be able to help create, update, and follow instructions for deployment procedures for varying device types.
  • Provide regular deployments of end user devices that include desktops, laptops, tablets, mobile devices, and associated peripherals.
  • Hardware QC and quality grading as needed.
  • Install device images and all layered applications using SCCM or similar tools.
  • Perform additional device configurations as directed by CTS.
  • During refreshes, transfer end user data from the decommissioned device to the new device as directed by CTS policies where applicable.
  • Document all actions performed on CTS deployment checklists as required.
  • Coordinate with CTS management team to ensure proper disposal of retired hardware.
Minimum Requirements:
  • Education: High school diploma, technical training, or equivalent combination of education and technical experience.
  • Experience: Three (3) years of related work experience; experience in an IT environment preferable.
  • License/Certification: Apple preferred

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Knowledge, Skills, and Abilities:

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or license/certification.

  • Strong experience installing, troubleshooting, and supporting the following (or similar): Windows 7, Windows 8, and Mac operating systems, as well as common end user computing applications (e.g., MS Office, Outlook, VPN); HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 of these hardware systems; Apple (iPad) and other common tablet computing devices.
  • MCSA Windows 7, MCSA Windows 8, and CompTIA A+ preferred.
  • Excellent customer service orientation and verbal communication skills; ability to work with accuracy and minimal direction.
Physical Requirements and Working Conditions:

Work is performed while standing, sitting, and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, and reaching. Requires the ability to lift, carry, push, or pull medium weights up to 75 pounds. Requires activities involving being in a warehouse environment and exposure to marked changes in temperature and humidity.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.

Job Type:

Full-time

Deployment Technician - Austin, TX

Job Description

About the Company:

CTS Mobility is an Apple authorized repair center seeking individuals who are motivated to meet new people, understand problems, investigate options, and help customers make well-informed decisions.

Most of our business involves our service department. As such, it requires computer technicians with strong communication skills, a keen attention to detail, and an investigative nature.

Responsibilities and Duties

  • Assess incoming Apple and Samsung smartphones and tablets for repairs
  • Clearly and accurately document your service notes
  • Configure repair estimates for customers
  • Perform smartphone and tablet repair procedures
  • Offer a professional opinion regarding the value of a customer’s options
  • Help customers make well-informed decisions about their current technology
  • Keep the customer informed throughout the process, setting appropriate expectations

Qualifications and Skills

  • Smartphone and Tablet Repair
  • Computer and Laptop Repair
  • Hardware Repair
  • Investigative personality
  • Experience with Microsoft Office, including Outlook and OneNote
  • Experience with Mac OS
  • Knowledge of legacy Apple products, both hardware and software
  • Experience with Apple, iOS and Samsung products

Certifications

ACMT, ACiT, CompTIA A+, If you already have some of these, great! If not, you will be expected to earn several of them within the first 90-days of employment (minimum, ACMT, ACiT).

Job Type: Full-time
Salary: $14.00 to $19.00 /hour

Experience:

  • iPad repair: 1 year (Preferred)
  • Laptop/PC repair: 2 years (Preferred)
  • iPhone repair: 1 year (Preferred)
  • Hardware diagnostic: 2 years (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Paid time off
  • Professional development assistance

Typical start time:
  • 8AM

Typical end time:
  • 5PM

Pay Frequency:
  • Bi weekly or Twice monthly

Company Culture:

  • Detail-oriented — quality and precision-focused
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • Team-oriented — cooperative and collaborative

Schedule:

  • Monday to Friday
  • 8 hour shift
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About Us

For over 15 years, CTS Mobility has been a pioneer of new technologies and business models within the mobile workspace. CTS provides turnkey mobility solutions for businesses and government agencies. We improve your profitability and digital security.

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11525 Stonehollow Drive, Suite B220 Austin, TX 78758